Communi respect your privacy. This Privacy Policy describes the processing of Personal Information (defined below) that is provided, collected, or shared on the sites, applications, social media pages, or other platforms that link to this Privacy Policy (collectively, the “Site”). It also describes your choices about the collection, sharing, and use of your Personal Information.
Communi acts as a processor of Personal Information on behalf of its customers. As such, this Privacy Policy does not apply to the Personal Information collected by our customers. Our customers are responsible for deciding how their data is used, so please see their applicable privacy policy for more information.
1. Personal Information We Collect
We may collect a range of Personal Information. “Personal Information” means information that uniquely identifies, relates to, describes, or is reasonably capable of being associated with or linked to you.
The types of Personal Information we collect may include:
- Contact Information: If you submit an inquiry, register for an account, or provide information on our Site, we may collect your contact information. This may include your name, email address, demographic information, and phone number.
- Financial Information: If you make any purchases through our Site, we will collect your financial information, including your name and payment information.
- Location Data: While navigating our Site your mobile device or browser may share your location data, both through WiFi and GPS. We will collect this information based on the settings of your phone and browser.
- Usage Information: When you use our Site, our servers may automatically record information, including your Internet Protocol address (“IP Address”), browser type, referring URLs (e.g., the site you visited before coming to our Site), domain names associated with your internet service provider, information on your interaction with the Site, and other such information.
- Employment Information: If you apply for employment, we will collect your employment and work history, as well as other Personal Information related to your potential employment. This may include your education and employment history, address and contact information, demographic information, and any other information included in your resume or application.
- Communication Information: We may collect audio, electronic, or visual information, which includes screen sharing views; any data in any files uploaded, emailed or otherwise provided by or made available by you; the contents of your communications with us, whether via e-mail, social media, telephone or otherwise, and inferences we may make from other Personal Information we collect.
2. How We Collect Your Personal Information
- We May Collect Your Personal Information Directly From You: For example, if you register for an account on the Site, or request or purchase products, services, or information from us.
- We May Also Collect Personal Information From Third Parties: For example, we may work with business partners, subcontractors, advertising networks, analytics providers, and search information providers, who may provide us with Personal Information about you.
- Through Online Tracking Technologies: We and our service providers may use cookies, device identifiers, and similar technologies such as pixels, web beacons, and local storage to collect usage and browser information about how you use the Site. We process the information collected through such technologies, which may include or be combined with Personal Information, to help operate certain features of the Site, to enhance your experience through personalization, and to help us better understand the features of the Site that you and other users are most interested in. The use of such tracking information by a third party depends on the Privacy Policy of that third party. We do not respond to Do Not Track (“DNT”) signals sent to us by your browser at this time.
- Through Analytics: We use analytics services, including Google Analytics, to assist us with analyzing our website traffic through cookies and similar technologies. For more information on Google Analytics’ processing of your Personal Information, please see: https://policies.google.com/technologies/partner-sites?hl=en-US.
3. How We Use Personal Information
To the extent permitted by applicable law, we may use Personal Information to:
- Operate the Site and provide support to our business functions;
- Fulfill customer requests, such as to create an account or complete customer purchases;
- Protect against criminal activity, claims and other liabilities;
- Send you information about our company, products, services, and promotions;
- Respond to reviews, comments, or other feedback provided to us;
- Support and personalize the Site and our advertising efforts;
- Protect the security and integrity of the Site;
- Provide customer support;
- The extent required for benchmarking, data analysis, audits, developing new products, enhancing the Site, facilitating product, software and applications development, improving the Site or our services, conducting research, analysis, studies or surveys, identifying usage trends, as well as for other analytics purposes;
- Meet our contractual requirements;
- Comply with applicable legal or regulatory requirements and our policies;
- Respond to inquiries related to employment opportunities;
- Market, advertise, and provide the Site and our services; and
- The extent necessary for any other lawful purpose for which the Personal Information is collected.
4. Sharing of Personal Information
We may share your Personal Information in the following circumstances:
- For improving application's functionality: We may share your personal information with third-party service providers who assist us in enhancing and maintaining our application’s functionality. This includes, but is not limited to, performance optimization, user interface improvements, and bug fixing. These service providers are contractually obligated to use your information solely for the purpose of providing these services to us and are required to maintain the confidentiality and security of your information.
- For Legal Obligation or Safety Reasons: When we have a good faith belief that access, use, preservation or disclosure of Personal Information is reasonably necessary to (a) satisfy or comply with any requirement of law, regulation, legal process, or enforceable governmental request, (b) enforce or investigate a potential violation of the Terms of Use, (c) detect, prevent, or otherwise respond to fraud, security or technical concerns, (d) support auditing and compliance functions, or (e) protect the rights, property, or safety of Communi, its users, or the public against harm.
- To Service Providers: When we hire a service provider to help operate the Site or our business, we may give access to Personal Information as necessary to perform the service for Communi. This may include service providers that operate our Site, send our communications, or run our promotions.
5. Cookies and Other Technologies
We collect information about users over time through the Services by using several common types of cookies and other tracking technologies including log files, pixel tags, web bugs, web beacons, clear GIFs, Local Storage Objects (LSOs) such as HTML5 and Flash or other similar technologies to collect information about the ways you interact with and use the Services, to support and enhance features and functionality, to monitor performance, to personalize content and experiences, for marketing and analytics, and for other lawful purposes. We may also permit third parties that collect information in this way on our behalf and for their own purposes. Cookies are small files that download when you access certain websites. For more information about cookies visit: http://www.allaboutcookies.org/
These cookies may be placed by us (first-party) or by a third party. These cookies may also be Flash Cookies. We may use cookies that are session-based or persistent. Session cookies expire when you close your browser or turn off your device. Persistent cookies remain on your device after you close your browser or turn off device.
6. How Long Do We Keep Your Personal Information
We will retain your Personal Information for as long as necessary to fulfill the purposes for which it has been collected, as outlined in this Privacy Policy, or any longer retention period required by law.
7. How We Protect Your Personal Information
We use our commercially reasonable efforts to protect the confidentiality and security of Personal Information we process. However, despite these efforts to store Personal Information in a secure operating environment, we cannot guarantee the security of Personal Information during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of Personal Information, we cannot guarantee that our security measures will prevent third parties such as hackers from illegally obtaining access to Personal Information.
8. Your Choices and Controls
Depending on where you live, you have the right to exercise certain controls and choices regarding our collection, use, and sharing of your Personal Information. To opt-out of marketing communications please email us at support@communi.io or by following the instructions included in the email or text correspondence.
Please note that, even if you unsubscribe from certain correspondence, we may still need to contact you with important transactional or administrative information, as permitted by law. Additionally, if you withdraw your consent or object to processing, or if you choose not to provide certain Personal Information, we may be unable to provide some or all of our services to you.
To exercise other rights with respect to your Personal Information, please contact us using the information in Section 12 below.
9. International use of the Site
This Site is hosted in the Vietnam. If you are visiting this Site from outside of the Vietnam, please note that by providing your Personal Information it is being transferred to, stored, collected, or processed in the Vietnam, where our data center and servers are located and operated.
10. Children’s privacy
We do not knowingly collect or solicit any Personal Information from children under the age of 16. In the event that we learn that we have collected Personal Information from a child, we will promptly take steps to delete that information. If you are a parent or legal guardian and think your child has given us their Personal Information, you can email us at support@communi.io or contact us using the information listed in Section 15.
11. Links to third-party websites
We are not responsible for the practices employed by any websites or services linked to or from the Site, including the information or content contained within them. We encourage you to investigate and ask questions before disclosing Personal Information to third parties, since any Personal Information disclosed will be subject to the applicable third party’s privacy policy.
12. Exercising Your Individual Privacy Rights
You will not be discriminated against in any way by virtue of your exercise of the rights listed below, which means we will not deny goods or services to you, provide a different prices or rates for goods or services to you, or provide a different level or quality of goods or services to you. To exercise your privacy rights under applicable data protection law, please submit a request to us by one of the following methods: E-mailing us at support@communi.io.
Verification: We must verify your identity before fulfilling your requests. If we cannot initially verify your identity, we may request additional information to complete the verification process. We will only use Personal Information provided in a request to verify the requestor’s identity. If you are an authorized agent making a request on behalf of a consumer, we will also need to verify your identity, which may require proof of your written authorization or evidence of a power of attorney. We endeavor to respond to requests within the time period required by applicable law. If we require more time, we will inform you of the reason and extension period in writing. We cannot respond to your request or provide you with Personal Information if we cannot verify your identity and confirm the Personal Information relates to you. We may deny certain requests, or only fulfill some in part, as permitted or required by law. For example, if you request to delete Personal Information, we may retain Personal Information that we need to retain for legal purposes.
Appeals: If you are not satisfied with the resolution of your request and would like to submit an appeal, please email us at support@communi.io
16. Changes to this Privacy Policy
Please note that we may modify or update this Privacy Policy from time to time, so please review it periodically. We may provide you with an updated Privacy Policy if material changes are made. Unless otherwise indicated, any changes to this Privacy Policy will apply immediately upon posting to the Site.